ft88 Privacy Policy
Your privacy matters to us. This policy explains exactly what data ft88 collects, why we need it, how we protect it, and the rights you hold over your personal information.
Introduction
Your data, your rights. ft88 is committed to handling your personal information with care, transparency, and respect. This Privacy Policy applies to all users of the ft88 Platform, including visitors who have not created an account.
This Privacy Policy describes how ft88 ("we", "us", "our") collects, uses, discloses, and safeguards personal data obtained from users ("you", "your") of the ft88 online gaming platform accessible at https://ft88.lat (the "Platform"). By accessing or using the Platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately.
ft88 treats this Privacy Policy as a living document. As our services grow and applicable regulations evolve, we will update this policy accordingly. The version number and effective date displayed at the top of this page always reflect the current, binding iteration of this policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Our Privacy Commitments
All data transmitted between your device and the ft88 Platform is protected by 256-bit SSL encryption at all times.
ft88 never sells, rents, or trades your personal data to third parties for marketing or commercial purposes.
Personal data is stored on secured servers with access controls, audit logging, and regular security assessments to prevent unauthorised access.
You may request access to, correction of, or deletion of your personal data at any time by contacting our support team at [email protected].
ft88 collects only the personal data that is strictly necessary to deliver our services, comply with legal obligations, and protect platform integrity.
Our support team is available around the clock to answer privacy-related questions or to help you exercise your data rights.
Information We Collect
ft88 collects personal data through three main channels: information you provide directly when registering or using the Platform; information generated automatically through your use of the Platform; and information received from third-party service providers involved in delivering our services. The following categories describe the specific types of data collected under each channel.
Information you provide directly:
- Account registration data: full legal name, date of birth, residential address, email address, and mobile phone number. This data is used for identity verification, account management, and communications.
- KYC verification documents: government-issued photo identification (National ID card, passport, or driver's licence) and proof of current residential address (utility bill or bank statement issued within the past 90 days).
- Financial transaction data: deposit and withdrawal amounts, selected payment method identifiers (e.g. the last four digits of a linked bKash or Nagad account), transaction timestamps, and transaction reference numbers.
- Customer support communications: the content of emails, live chat transcripts, or any other correspondence you send to ft88, together with the timestamps and subject matter of each interaction.
Information collected automatically:
- Device and connection data: IP address, device type, operating system, browser type and version, screen resolution, and the referring URL that directed you to the Platform.
- Behavioural and gameplay data: pages visited, games played, bet amounts, game outcomes, session duration, feature usage patterns, and interaction logs generated during your use of the Platform.
- Cookie and tracking data: session cookies, persistent cookies, and similar tracking technologies as described in Section 5 of this policy.
Information received from third parties:
- Identity verification results: pass/fail outcomes and fraud-risk scores from KYC verification service providers contracted by ft88.
- Payment processor data: transaction confirmation codes, settlement statuses, and chargeback or dispute notifications received from bKash, Nagad, Rocket, Upay, and banking partners.
- Fraud and risk intelligence: data from third-party fraud prevention services used to screen accounts and transactions for indicators of prohibited conduct, including money laundering risk signals.
How We Use Your Information
ft88 processes personal data only for defined, specific purposes. The table below maps each processing activity to its purpose and the data categories involved.
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Registration data, device data, IP address |
| Identity verification (KYC) | Registration data, KYC documents, third-party verification results |
| Processing deposits and withdrawals | Financial transaction data, payment processor data |
| Fraud prevention and platform security | Behavioural data, device data, fraud intelligence, transaction data |
| Customer support and complaint handling | Support communications, account data, transaction data |
Legal Basis for Processing
ft88 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity: processing that is required to fulfil our obligations to you under the Terms & Conditions you accepted at registration — for example, creating your account, processing your deposits, paying out your winnings, and providing customer support.
- Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering obligations, tax reporting requirements, and responses to valid legal process such as court orders or law enforcement requests.
- Legitimate interests: processing conducted to protect the security and integrity of the Platform, detect and prevent fraud, improve our services, and manage risk — provided that such processing does not override your fundamental privacy rights.
- Consent: where processing is based on your consent — for example, receiving optional promotional communications — you may withdraw that consent at any time by contacting support or adjusting your communication preferences in account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Sharing Your Information
ft88 does not sell, rent, or otherwise trade your personal data to any third party for their own marketing or commercial use. We share personal data only in the following limited circumstances, and only to the extent strictly necessary for the specified purpose:
- Service providers: ft88 shares personal data with third-party service providers who assist in operating the Platform, including payment processors (bKash, Nagad, Rocket, Upay, and banking partners), KYC verification providers, fraud prevention services, and IT infrastructure providers. All such providers are contractually bound to use personal data solely for the purpose of providing their service to ft88 and to implement appropriate security measures.
- Legal and regulatory disclosure: ft88 may disclose personal data to law enforcement agencies, regulatory authorities, or judicial bodies where required to do so by applicable law, court order, or valid legal process. Where permitted by law, ft88 will notify you of such disclosure requests prior to complying.
- Business transfers: in the event of a merger, acquisition, restructuring, or sale of all or substantially all of ft88's business assets, personal data held by ft88 may be transferred to the acquiring entity as part of that transaction. Affected users will be notified via email or a prominent Platform notice before their personal data is transferred and becomes subject to a different privacy policy.
- Responsible gaming partners: with your knowledge and where strictly necessary, ft88 may share limited account status information with responsible gaming organisations or self-exclusion registries to honour a player's self-exclusion request across multiple platforms.
ft88 requires all third parties with whom personal data is shared to maintain appropriate technical and organisational security measures. We do not permit our service providers to use your personal data for their own purposes beyond the specific service they provide to us.
Cookies & Tracking Technologies
ft88 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain session security, and analyse how users interact with our services. We use the following categories of cookies:
- Strictly necessary cookies: these cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and security checks. These cookies cannot be disabled without breaking core Platform functionality.
- Functional cookies: these cookies remember your preferences such as preferred language, display settings, and last-used payment method to provide a more personalised experience across sessions.
- Analytical cookies: these cookies collect anonymised or pseudonymised data about how users navigate the Platform — including which pages are visited most frequently, where users drop off during registration, and which game categories receive the most engagement. This data helps us improve the Platform experience over time.
Most modern browsers allow you to control cookie settings through the browser's privacy or settings menu. You may choose to block or delete cookies; however, disabling strictly necessary cookies will impair or prevent your use of the Platform. Blocking functional or analytical cookies will not prevent you from using the Platform but may reduce the quality of your experience.
Data Retention
ft88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
- Account and KYC data: retained for the duration of the account relationship and for a period of 5 years following account closure, in accordance with anti-money laundering record-keeping obligations.
- Financial transaction records: retained for a minimum of 5 years from the date of each transaction, consistent with financial reporting and audit trail requirements.
- Customer support records: retained for 2 years from the date of the last interaction, after which they are securely deleted or anonymised unless a related dispute or legal proceeding requires longer retention.
When the applicable retention period expires, ft88 will securely delete or irreversibly anonymise the relevant personal data so that it can no longer be attributed to any identifiable individual. Where deletion is not immediately possible due to technical constraints (for example, data stored in backup archives), ft88 will isolate that data from further active processing until deletion can be completed.
Data Security
ft88 implements a multi-layered security architecture to protect personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include: 256-bit SSL/TLS encryption for all data in transit; AES-256 encryption for sensitive data at rest; role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required by their job function; two-factor authentication for all administrative access to production systems; regular penetration testing and vulnerability assessments conducted by independent security specialists; and 24/7 security monitoring and automated intrusion detection systems.
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a material risk to your rights and freedoms, ft88 will notify affected users promptly and take all reasonable steps to contain the breach, assess its impact, and prevent recurrence. ft88 will cooperate fully with any regulatory investigation arising from a data breach.
Your Data Rights
As a user of the ft88 Platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with sufficient detail to identify your account and the specific right you wish to exercise.
- Right of access: you may request a copy of all personal data ft88 holds about you, together with information about the purposes for which it is processed, the categories of data involved, the recipients to whom it has been disclosed, and the retention period applied.
- Right to rectification: if any personal data ft88 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
- Right to erasure: you may request that ft88 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully.
- Right to restriction: you may request that ft88 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or while an objection you have raised is being assessed.
- Right to data portability: where processing is based on your consent or on a contract and is carried out by automated means, you may request that ft88 provide your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider.
- Right to object: you have the right to object to processing of your personal data carried out on the basis of ft88's legitimate interests. ft88 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for legal claims.
ft88 will respond to all data rights requests within 30 days of receipt. Where a request is complex or ft88 receives a large volume of requests simultaneously, this period may be extended by a further 60 days, in which case ft88 will notify you of the extension within the initial 30-day period and explain the reason for the delay.
Children's Privacy
The ft88 Platform is strictly intended for adults aged 21 years and above. ft88 does not knowingly collect personal data from any individual under the age of 21. If you are under 21 years of age, you must not register an account, access the Platform, or provide any personal data to ft88. Any account found to belong to a person under the age of 21 will be closed immediately, all balances will be voided, and all personal data associated with the account will be deleted as soon as reasonably practicable.
If you have reason to believe that a person under the age of 21 has registered an account or provided personal data to ft88, please contact us immediately at [email protected]. ft88 takes the protection of minors very seriously and will act promptly on any such report.
Changes to This Privacy Policy
ft88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material — meaning they meaningfully affect how we collect, use, or share your personal data — we will provide at least 7 days' advance notice before the updated policy takes effect, either by email to your registered address or via a prominent notice on the Platform.
Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. The date shown at the top of this page always reflects when this policy was last updated. We recommend bookmarking this page and reviewing it periodically so you remain informed about how ft88 protects your information.
Contact & Data Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how ft88 has handled your personal data, please contact our support team. All privacy-related requests and complaints are handled with strict confidentiality by a dedicated member of the ft88 compliance team.
Contact email: [email protected] — Available 24/7. When submitting a data rights request, please include your registered username, the email address associated with your account, and a clear description of the right you wish to exercise or the concern you wish to raise. ft88 will acknowledge your request within 48 hours and respond in full within 30 days.
Your Privacy Is Protected — Start Playing
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